Knowledge base

Smart parcel letterbox: sensor, notification and Home Assistant
How to turn any parcel letterbox into a smart box that sends you a push notification as soon as a parcel arrives, using a fifteen-euro flap sensor, a gateway and an automation. Read more...
Combination lock, key lock or smart lock: which to choose outdoors?
Outdoors, a mechanical key lock is the choice that always opens, because a code gets passed around and electronics have a stated operating temperature that a Dutch winter can drop below. Read more...
Waterproof parcel letterbox: why parcels get wet
Why parcels get wet in outdoor boxes: there is no water rating for parcel letterboxes, we checked thirteen brands, and you will read where water really gets in, what condensation does and how to judge a box yourself. Read more...
Parcel stolen: step-by-step plan, your rights and a template letter
If your parcel has been stolen, or shows as delivered when nothing is there, you complain to the webshop, not the delivery driver: here are the articles of law, eight rulings, the step-by-step plan and a template letter. Read more...
Anti-fishing letterbox protection: how a thief operates
Letterbox fishing means taking something through the letterbox opening with wire or a hook; this article explains the technique, quotes the Dutch Postregeling 2009 and EN 13724, and shows that no Dutch figure for it exists. Read more...
Hanging a wall-mounted parcel letterbox without leaks or a cold bridge
How to hang a 6.5 kg wall-mounted model on your facade without water damage or cracks: the right wall plug with its specified load for each facade type, the safe drilling depth in a cavity wall and the prescribed height of the letter slot. Read more...
Assembling a parcel letterbox: tools, steps and 5 mistakes
Everything you need to assemble a parcel letterbox properly yourself: which tools you need, which wall plug goes with which base, the tightening torques in Nm and the five mistakes that ruin most installations. Read more...
Rear retrieval or front retrieval: the difference and what to choose
Rear retrieval means taking out your post at the back through an opening in the wall, front retrieval means on the same side where the delivery driver posts: here are the difference, the recess sizes, the costs and the rules that actually apply. Read more...
Placing a freestanding parcel letterbox: foundation and the ten-metre rule
Where a freestanding parcel letterbox may stand under the Postregeling 2009, the Dutch postal regulation, at what height the slot belongs, which foundation keeps it stable and what the permit rules for front gardens do and do not say. Read more...
Anchoring a parcel letterbox so it cannot be taken away
Anchoring a parcel letterbox calls for concrete of the specified minimum thickness, an anchor tightened to the right torque and fixings no ordinary bit fits, plus the knowledge that figures on this kind of theft do not exist. Read more...
A parcel being left in a BunnyBox next to the front door
Parcel letterbox and carriers: DHL, DPD, GLS, Budbee, Vinted Go
No carrier uses the word parcel letterbox, but they all have a feature for it. Per carrier: the name of that setting, the not-at-home policy, the delivery photo, liability and... Read more...
BunnyBox Home parcel letterbox in black
What does a good parcel letterbox cost? The price build-up explained
On 25 August 2026 the Dutch market ran from €79 to €1,799, and this article explains item by item where that money goes: steel thickness, coating, lock, anti-fishing, base and... Read more...
A parcel in the compartment of a BunnyBox Style parcel letterbox
Will a parcel fit through the letterbox? What does not fit the slot
Only items flatter than 32 mm and smaller than 380 x 265 mm fit through a standard letterbox, and that is about 12 percent of everything delivered in the Netherlands. Read more...
Taking a parcel out of the locked BunnyBox with the key
Parcel theft in the Netherlands: the figures and what really helps
There is no official Dutch figure for parcel theft, and this article explains which figures do exist, what they measure, who is liable under Article 7:11 of the Dutch Civil... Read more...
A BunnyBox parcel letterbox next to the front door of a house
Building a parcel letterbox into a wall, gate or fence
What the Dutch Postregeling 2009 does and does not regulate, how surface-mounted, recessed and through-wall fitting differ, which cut-out size is right, what a contractor charges and when a freestanding... Read more...
A parcel lies unprotected by the front door because the courier did not ring the bell
Why your delivery driver skips your parcel letterbox, and how to fix it
A delivery driver is paid per successful stop and has one to two minutes per address. That calculation explains exactly why your parcel letterbox does or does not get used,... Read more...
A parcel in the compartment of a BunnyBox Style
What size parcel letterbox do I need? How to know for sure
You do not choose the size of your parcel letterbox on gut feeling, but on what you actually order. With the real parcel sizes from PostNL, DHL, DPD and UPS,... Read more...
BunnyBox parcel letterbox next to the front door of a house in the rain
Letterbox requirements in the Netherlands: all dimensions and rules at a glance
The slot, the receiving space, the height and the distance from the road: these are the requirements a letterbox in the Netherlands has to meet, with the dimensions in centimetres... Read more...
Front door with a BunnyBox keeping the parcel safe inside
Can PostNL put a parcel in your parcel letterbox? How it works per carrier
No carrier is obliged to use your parcel letterbox. What you can set with PostNL and DHL, why a delivery driver skips your box, and the five things that make... Read more...
A parcel left unprotected by the front door
Receiving a parcel when you are not at home: 8 options honestly compared
Neighbours, service point, parcel locker, agreed place, delivery to your workplace, choosing a time slot, redirecting or a parcel letterbox. All eight options side by side, with the risk and... Read more...
BunnyBox parcel letterbox by the front door of a house
Which BunnyBox is right for me? Home, Style, Plus and Compact compared
Four models, differing in size, placement and assembly. With the real dimensions from our own factory, what fits in each model and the four questions that help you choose in... Read more...